Privacy Policy General Information 

Travomint respects their customers and value their privacy and relationship with the business partners, clients and third-party who are in a contractual relationship with Travomint or any party who purchase, inquire about purchase or intend to purchase any product or service offered by Travomint or any of the interface channels like mobile, website, mobile app or via offline modes like call centers or offices. We are dedicated to protecting your personally identifiable information by which one can be identified referred to as personal information, personal data or information or any special category of data by handling it the data with responsibility and by using it with the technical and organizational standard.

We assure that we at Travomint follow relevant standards when it comes to protecting your data privacy. This policy defines the type of personal information collected by the website, how it is processed and protected, how users can use their rights while accessing the website.

By accessing and using the Travomint website, the user agrees with the terms of the privacy and the contents mentioned. Further, this policy does not apply to third parties even if the parties and websites are linked to our website.

1. Personal information collected by Travomint

A. We collect the following information while purchasing service through our website:

  • Name, date of birth and gender
  • Contact details like the address and phone number
  • Country of the residence
  • Details of the credit card
  • Passport information and frequent flyer details
  • Family details like marital status or number of dependents
  • Educational and employment details
  • Tax and financial related info
  • Browser, IP address and access timing details
  • Information about complaints made by you
  • Information on how you use the services and products

B. Personal data collected can also include sensitive or special categories of information that include:

  • Dietary requirements of the passengers
  • Special health requirements

C. Personal details of the customers, travelers, and other users

  • To inform the particular individual about the privacy policy
  • And to obtain legal consent from the individual for the collection, use, and transfer of the data collected
2. How do we collect personal data for use?

A.Directly

We can obtain the personal data directly from the users through various modes but not limited to the business cards offered by the user, who have completed our online form for query or any records related to their previous requests. We can also collect information directly while we are developing a business relation or at the time of fulfilling professional service.

B.Indirectly

We can also collect data about individuals indirectly via various sources that include travel agents, social media, travel websites, or through an authorized representative. We may also attach the data with our relationship management files to understand you better and offer you the best services.

3. How will we process or use your collected data?

The data we collect from the users are not meant for trade or sale until the prior consent of the user. Further, the data collected is processed in the following ways:

  • To book reservations for you and for the individual whose information is provided.
  • Net banking and credit card details are directly collected by the banks and payment gateways
  • The details collected might be processed by the third-parties for the process of discounts and cashback
  • To respond and manage the request made through our site
  • To fulfill legal requirements
  • To promote our services and products

Besides, the data can also be collected from Cookies and app permissions enabled by the user while accessing our website

4. With whom we share the collected data?

Concerning the details mentioned on how we will process and use your data, we may reveal your personal information to:

  • Qualified Authorities
  • Other company to whom we need to transfer our rights and obligations
  • Other company and person after the restructure and acquisition of the company
  • The credit reference agencies or organizations that help in reducing the risk of fraud
5. Where can we transfer your collected data?

Information that we collect or hold can be transferred to the countries:

  • Where we have business
  • Where our third-party partners conduct activities
  • Which are linked with Travomint
  • From where you regularly transmit or receive the data
6. How do we ensure the security of the collected data?

We have executed some technical and organizational measures to secure the data collected and prevent illegal access to the data collected and ensure data security. The safeguard measures to ensure the privacy and sensitivity of the information collected and processed. Travomint follows the industry standards to protect the personal data collected at the time of transmission and once the information is collected.

We take no liability and responsibility for the disclosure of the information because of any error or transmission or illegal access of the third-parties or cause that are not in our control.

7.How long will the personal data be stored?

We keep the stored personal data for the longest:

  • To the period that is necessary for keeping the data stored
  • Retention period stated by the law
  • For the period during which investigation or legal action might arise regarding any service
8. Modifications in the privacy policy

When we decide to make any modification in the privacy policy, we will publish it online without prior notification. In case, if you don't agree with the policy, it is recommended that you discontinue the use of our website.